Dependable and Cost-Efficient Systems

Hosted PBX & VoIP offer a high-quality, scalable alternative to premise-based phone systems, with the advanced calling features employees need.

Every business owner wants dependable and cost-efficient systems that enable business continuity and productivity. But when it comes to business communication, most modern premise-based systems still tie a business to depreciating hardware, outdated equipment, and expensive, complex software.

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Changing The Way You Us Your Phones

SMS opens up an essential communications channel — now businesses can accomplish more in a 24 hour period all while providing customers a higher level of convenience and productivity.

In an increasingly mobile world, businesses need convenient and quick ways to connect and communicate with customers. Customers’ preference for using text messages to contact businesses is growing rapidly, and [Company Name] SMS opens up an essential communication channel using your business phone number.

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Never Miss a Message Again With Visual Voicemail Transcription

Voice to Text is ideal for busy professionals who can’t be accessible at a moment’s notice.

Ever feel like every time you step away from your desk, you return to a heap of missed calls and voicemails? Have you ever missed time sensitive or important information because you didn’t have time to listen to all your missed messages?

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The Modern Workforce Management Tools Are Here.

With WFM, managers can access team performance & efficiency data from a single, centralized location.

BCS Communication Solutions Workforce Management (WFM) provides the scheduling, forecasting and adherence tools supervisors rely on built directly in BCS Contact Center — eliminating the need for spreadsheets,ad-hoc tools, and “bolted-on” solutions.

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Providing Secure Connections Nationwide

BCS Communication Solutions is your cloud-based data and voice solutions provider. We deliver unified communications, hosted voice, fiber connectivity solutions, SIP/IP trunking and more to improve collaboration and boost productivity across your organization. Founded on the principal of delivering exceptional customer service, our business communication solutions are backed by unparalleled support to exceed your expectations.

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